FAQs

When will I receive delivery?

If we receive your order before 2pm Monday to Friday, except bank holidays, your order will be dispatched the same day by Royal Mail 24. Please note that Royal Mail 24 is not a next day guaranteed service. Most orders are received within 2 to 4 working days.

Is there a possibility of an incorrect result?

Providing you have followed the instructions as intended, then your test result will be as reliable as a hospital test. Nevertheless, although the tests are accurate, any medical test by itself is not a diagnosis of a particular disease or health condition.

Do you provide medical advice?

No, but follow up information is provided in the instruction leaflet with your test kit.

Are your tests regulated in the UK?

Yes. All our tests comply with the current regulations for self-testing in the UK, which is theĀ In vitro Diagnostics Directive (IVDD). Each test is CE certified specifically for self-testing and registered with MHRA in the UK.

How do I contact test2check?

You can easily contact us through our contact form. If you contact us before 3pm on a working day we will reply to you usually within 1 hour on the same day. If you contact after 3pm or on a weekend, we will reply the next working day.